Outset Hosting

Frequently Asked Questions


  • Can I change my billing cycle?

    You can change your billing cycle at any time by contacting our billing department and specifying your preferred billing term. We can either issue a prorated invoice for you to extend your existing cycle, or we can simply change the term and the new rate will be reflected on your next scheduled invoice.

  • What are my payment options?
    We accept all the popular payment methods such as PayPal, Visa, MasterCard, Discover, Amazon Pay, American Express and Google Pay.
  • Is there a difference between a domain transfer and a migration?

    Yes! A domain transfer will move the actual domain registration from another company to us here at OutsetHost. That way you’ll be able to manage hosting as well as domain registration right from our client portal. A migration involves the actual moving of the website content to a new account on our network.

Website Migration

  • How do I request a migration from another hosting provider?

    This article describes how to migrate data from another web hosting provider to yourOutsetHost account. When you migrate from another hosting provider, we recommend that you leave plenty of overlap time (no less than 7 days) between opening your OutsetHost account and closing your previous account. Doing so helps ensure that your web site's downtime is minimal during migration. Our migrations are processed in the order which they have been received. The majority of our migrations are completed within a few hours of the request being received. 

    We take great pride in providing fast migrations. However, several factors, such as the current host's network speed, the number of sites being migrated, and migration complexity can all influence the migration speed. Our Migrations team will keep you informed of your migration's progress.

  • How to migrate email

    This article describes how to migrate e-mail accounts from another web hosting provider to your Outsethost account. The exact method to do this depends on the type of account you had with your previous hosting provider: cPanel accounts: If your account with the previous hosting provider included cPanel, OutsetHost can migrate the entire cPanel account (including e-mail accounts) as long as your A2 Hosting account is empty. Non-cPanel accounts: If your account with your previous hosting provider did not include cPanel, the e-mail data must be migrated manually.

  • How to configure custom name servers

    Yes, free shipping is available for all the orders that’s placed inside the United States. We charge shipping fees for overseas orders.

  • How to set nameservers for a domain

    We usually take 3-5 business days for your order to be shipped & delivered.


  • Will my account be suspended for nonpayment?

    We offer a 14 day grace period for invoice payment before the associated service is suspended for nonpayment. This 14 day period starts on the invoice due date, not on the date the invoice is issued.

WordPress Hosting

  • Can I transfer my existing WordPress website to Outsethost?

    Yes, you can transfer your existing WordPress website to Outsethost. Our team of experts can help you with the migration process to ensure that your website is up and running smoothly on our platform. Moving from your current WordPress hosting provider to Bluehost is quick and easy. 


  • How do I get WordPress help?

    Outsethost is happy to provide customers with 24/7 support and assistance to help through each step of the website building process. If you are in need of additional support with the design or functionality of your website, our team of experts is here to answer all your WordPress questions. If you want a more hands-on approach to creating your website, Outsethost offers additional professional services like Pro Design Live and our Full Service Website Design to help you out.

  • What is WordPress Hosting?

    Shared WordPress Hosting was designed for our customers who need the resources, products, tools and support to create and manage their WordPress website. Bluehost offers affordable WordPress hosting backed by experts to guide you through the intricacies of WordPress. Whether it’s selecting a theme to design your website, updates to the platform, or ensuring you have the latest and most secure version of WordPress for your website, this hosting plan is great for any user looking to create a dynamic WordPress website. 

  • Why Choose WordPress?

    WordPress is a content management system unlike any other because it gives users the tools and resources to create a website that’s uniquely their own. As one of the most popular platforms used to create websites, it provides an abundance of themes you can select to design your website, WordPress plugins that can enhance your overall functionality and endless customization features. How a user customizes their website is vital to establishing their brand or business online and WordPress provides easy and accessible ways to help you differentiate your website from everyone else. 

  • What is WordPress?

    WordPress is an open source content management system (CMS) that powers over 30% of the internet. WordPress makes it easy to create, edit and manage websites for beginners and advanced users alike. Built by a community of global developers, WordPress is continuously being improved and refined to provide the best functionality and performance for its users. This open source approach has made WordPress the website creation and management platform of choice for new and skilled users all over the world.